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Help

If you have a question that is not addressed here, feel free to contact us directly for support.

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ORDERING

Our online store accepts all major credit cards. Payment may also be arranged via purchase order by contacting us directly at sealnfreeze@vanessaresearch.com.

Payment by purchase order may be arranged by contacting us directly at sealnfreeze@vanessaresearch.com.

All U.S. customers are charged a flat fee of $12 for shipping and handling.

While our online store does not currently support international customers, you can order Seal’N Freeze® products outside of the U.S. by contacting us directly at sealnfreeze@vanessaresearch.com. A quote for shipping and handling will be provided based on your location.

Once your order is shipped, our customer care team will provide your FedEx tracking information via email.

We typically ship all in-stock items within 1-2 business days.

USING SEAL’N FREEZE®

If you are using the Seal’N Freeze® box and Cryotrays® cryomolds for the first time, please review our detailed user manual or brief instructional video to get started.

CONTACT SEAL’N FREEZE®

Our customer support team can be reached by email at sealnfreeze@vanessaresearch.com.